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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kate Mcfadden

June 21, 2024

1  out of  5 rating by Kate Mcfadden
"I emailed after I already got my own quote with State Farm to be sure I had all the discounts possible and the right policy in place. I let the agent know I would like them to review and I could give them my business as I felt more comfortable with a professional taking lead. It was clear they wanted nothing to do with me or my business. She told me I can do it myself if I want or they can it up to me. I would not recommended a person who is not looking to obtain your business and at least be friendly."
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Taeyahna Jackson-Holmes

June 12, 2024

1  out of  5 rating by Taeyahna Jackson-Holmes
"If I could give this office zero stars I would!!! First and foremost, everyone who answers the phone is incompetent. I have a two car policy and they dropped one car from my policy, not one time but TWO times. It took them months to fix it. Now that it is fixed, they are charging me extra money on my current bill to pay for the mistake that they made!! This went on for two months with one actually explaining to me why my bill was so high. My bill is over $500. Just save yourself the trouble."
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David Beaman

May 15, 2024

5  out of  5 rating by David Beaman
"She took her time and explained everything in detail. I thought she was very courteous and kind in her responses"
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Darrian Brown

April 8, 2024

5  out of  5 rating by Darrian Brown
"Maya and her staff are very kind and they are honest with you."
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michael etumnu

April 5, 2024

5  out of  5 rating by michael etumnu
"Very helpful at this location. Stephanie, Sakeria, and Rose are all very helpful. Especially Stephanie."
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Whelma Jones

January 9, 2024

3  out of  5 rating by Whelma Jones
"I have never been with an agent whose lack of communication is as bad as Maya Brown and her team. I thought the whole point in having an agent is someone who will communicate with you when change occurs with your account? Not them, for the last 2 months, I can’t get a legit answer as to why my policy monthly amount changes every month. When you do call to ask them why they can’t never give you a good answer. Do your business elsewhere."
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Anthony Gee

November 8, 2023

3  out of  5 rating by Anthony Gee
"I have had insurance with Maya and State Farm for about a year before I switched. It may be just a State Farm issue and nothing to do with Maya and her team, but I find State Farm very difficult to deal with. I have had USAA in the past where I can add, replace, or delete vehicles within the same day on the app. With State Farm, I cannot do that I have to call over to the office and request. This makes it hard especially if you are buying a car and want to insure it after hours or on the weekend."
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Alex Boudlal

March 27, 2023

1  out of  5 rating by Alex Boudlal
"I can’t believe how this place has 4 stars like seriously! I just terminated my inssurance because of the horrible customer service i get; Each time i call i feel scared to ask questions because the women seems angry every time and giving me attitude each time and she never saw me nor did i , which makes me believe she does it to everyone. Like seriously i get scared to ask questions!!!! This is how uncomfortable this specific office is ."
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December 9, 2022

5  out of  5 rating by C J
"I've been insured with State Farm through Maya for I believe almost 3 years and I couldn't be more pleased. Whenever I call I'm pleasantly greeted (Rose answered today and she gave a smile through the phone ) and Stephanie always walks me through whatever changes and questions I have. Definitely recommend them"
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Rejuvenate Concierge

December 1, 2022

4  out of  5 rating by Rejuvenate Concierge
"Very Knowledgeable and reliable"
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Robbin Wright-Black

September 1, 2022

5  out of  5 rating by Robbin Wright-Black
"I would like to extend a special THANK YOU to Maya and her Team! From start to finish I received excellent, professional, and fast service! The entire process was seamless and I so appreciated that! Maya has a new client for life. Highly recommend giving her office a call to handle your insurance needs."
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Brandee H

September 1, 2022

5  out of  5 rating by Brandee H
"She's definitely a person that can be trusted! I recommend her service."
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Mia Claxton

August 31, 2022

5  out of  5 rating by Mia Claxton
"Maya provided my family and I top notch service. She’s very knowledgeable, professional and her team was phenomenal as well."
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DeVonna Hill

July 25, 2022

5  out of  5 rating by DeVonna Hill
"The staff and service is great. Stephanie is wonderful, helpful and very knowledgeable. State Farm is great"
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Ruth Stroman

July 16, 2022

5  out of  5 rating by Ruth Stroman
"Maya Brown and her team have always provided top notch customer service for all my insurance needs. They are extremely knowledgeable and take special care in educating their clients and providing the right type of insurance based on the client’s specific need(s). Stephanie is amazing! She is always ready and willing to help troubleshoot any issues and /or questions I have had. Hands down they are the very best State Farm has to offer!"
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Pink Miii (Pink_Miii)

April 28, 2022

5  out of  5 rating by Pink Miii (Pink_Miii)
"Excellent service. Amazing staff! ( Special shout out to Stephanie 🙂) Dependable. Helpful!"
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Jose Santiago

September 24, 2021

5  out of  5 rating by Jose Santiago
"Always pleasant speaking to the ladies there. Highly recommend them!!"
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Barbara Garnett

June 10, 2021

5  out of  5 rating by Barbara Garnett
"Maya Brown is very knowledgeable about insurance. She explained in detail and took her time with me. She gave me information to lower my payments on my car and rental insurance. Very nice and efficient."
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Darrell Clark (Demetri)

September 5, 2020

5  out of  5 rating by Darrell Clark (Demetri)
"Service is great,and state farm is a great choice."
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Nickia Nesmith

November 4, 2019

5  out of  5 rating by Nickia Nesmith
"Mrs. Brown is very professional. Highly recommend her services"